How Pack Pilot scaled from manual matrix generation to 2,000 automated packing matrices per month across 500+ customers
Trim-to-supplier mapping structured as first-class data. Customer templates reusable at scale. Onboarding time collapsed from hours to minutes.
Platform capacity
2,000/mo
Packing matrices generated automatically across 500+ customers, a scale the manual process couldn't support
Estimate
~90%
Estimated reduction in time to configure a new customer, thanks to the reusable template library and structured trim mapping
Estimate
500+
Customers now on the platform, each with reusable templates, so onboarding from a blank sheet is a thing of the past
Client
Pack Pilot · part of Bioworld
Industry
Apparel & Retail · Product Configuration
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Book a working sessionThe Challenge
Apparel brands and suppliers need accurate, detailed packing matrices specifying exactly how garments are packed, labeled, and shipped. The existing process was largely manual and error-prone. Teams tracked trim types, supplier relationships, folding specifications, and polybag dimensions across disconnected tools. The lack of structured supplier-to-trim-type mapping created data inconsistencies and slowed production planning at every step.
What Attri Built
Pack Pilot's Phase 2 platform is a structured, automated packing intelligence system covering the full complexity of trim management, supplier mapping, and workflow-driven configuration.
- Packing matrix generation engine supporting up to 2,000 matrices/month across 500+ customers
- Trim type management with image upload, placement specification, and per-supplier mapping, with each trim type linked to its specific supplier
- Custom field support for one-off types, including workflow-level configuration for folding and polybag dimensions (length + width format)
- Single-supplier multi-product model: one supplier can provide trim types, hangers and sizers, each individually mapped
- Customer template library with reusable configurations and a full trim-mapping repository
Delivery Approach
Full managed hosting on a 6-month prepaid basis with no lock-in, covering cloud infrastructure, security patching, performance monitoring, uptime management, automated backups, and 5 hours/month of engineering support.
The Outcome
2,000 packing matrices per month generated automatically across 500+ customers
Trim-to-supplier mapping is now structured data, so the data inconsistencies that used to slow production planning are eliminated at the source
Customer templates reusable at scale. New configurations start from the library, not a blank sheet
Managed hosting handles the operational load, so Pack Pilot's team focuses on product, not infrastructure
The customer-value payload
Pack Pilot's Phase 2 platform turned packing-matrix generation from a manual, error-prone bottleneck into a structured, scale-first data operation, supporting 2,000 matrices per month across 500+ customers with a fraction of the coordination overhead.
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See how Attri turns manual, error-prone configuration into structured data your team can reuse at scale.