Empowering Parents with the Parent Training Agent

About the Client

Kennedy Krieger Institute (KKI) is a renowned organization specializing in improving the lives of children and their families through innovative programs and educational resources. Their Digital Parenting Program focuses on providing support to parents for managing child behavior and promoting positive parenting practices.

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Project Overview

• Objective:
  
  • Develop an AI-driven chatbot to guide parents on child behavior, parenting practices, and progress monitoring.
  • Enhance engagement and program outcomes within KKI’s Digital Parenting Program.
• Scope:
  
  • Deliver personalized advice, behavioral tracking, feedback collection, and access to KKI’s library of educational resources.
  • Provide web and mobile (iOS and Android) accessibility.
  • Include an admin dashboard for monitoring and analyzing usage and performance.

Key Highlights/Deliverables

1. AI-Powered Chatbot:
   
   • Interactive responses via text, video, and downloadable PDFs.
2. Behavioral Progress Graphs:
   
   • Visual tracking of child progress based on parent feedback.
3. Engagement Notifications:
   
   • Automated reminders and notifications to encourage parent engagement and feedback.
4. Secure Authentication:
   
   • Implemented using Auth0 to ensure user privacy and security.
5. Admin Dashboard:
   
   • Comprehensive system monitoring with session logs, user interaction metrics, and analytics.
6. HIPAA Compliance:
   
   • Ensured secure handling of sensitive data.

Technologies Used

• Frontend: React.js (web), React Native (mobile).
• Backend: FastAPI, Python (Django), GRPC for efficient data transfer.
• Cloud Services: Azure Cloud, Firebase for notifications, PostHog for analytics (self-hosted for HIPAA compliance).
• AI: OpenAI
• Authentication: Auth0.
• Monitoring: Sentry (error tracking), custom HIPAA-compliant configurations.

Challenges

1. HIPAA Compliance:
   
   • Managing sensitive behavioral data while adhering to strict privacy and security standards.
2. Real-Time Performance:
   
   • Maintaining low latency and contextual precision for real-time chatbot interactions.
3. AI Optimization:
   
   • Balancing methodologies like Fine-Tuning, Prompt Engineering, and Retrieval-Augmented Generation for optimal performance.

Results/Impact

1. Improved Parent Engagement:
   
   • Personalized support and actionable advice increased program engagement rates.
2. Enhanced Tracking:
   
   • Interactive graphs provided parents with a clear understanding of child progress.
3. Data Security and Privacy:
   
   • Robust, HIPAA-compliant system safeguarded sensitive data.
4. Actionable Insights for Staff:
   
   • Comprehensive analytics enabled KKI staff to monitor trends and optimize the program.

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