Role overview

We are seeking a passionate and experienced GIS Enterprise Solution Engineer to support our talented and growing team. This role requires critical thinking, problem-solving, and expertise in GIS infrastructure. Responsibilities include implementing and maintaining GIS systems, advising clients on best practices, and leading discussions and trainings to foster GIS proficiency.

Key Responsibilities

• GIS Infrastructure Management: Implement and maintain GIS infrastructure, including ArcGIS Enterprise installation, configuration, system patching, and troubleshooting.
• Client Engagement: Advise clients on industry best practices and design appropriate architecture patterns for their environments (on-premises, cloud, hybrid).
• System Architecture: Design and implement system architectures, including multi-machine environments, high-availability deployments, and cloud integration.
• ArcGIS Server Expertise: Configure and manage ArcGIS Server roles such as Hosting, Image, and GeoEvent.
• Automation & Scripting: Utilize ArcGIS API for Python, command-line interfaces, and other tools to automate workflows and streamline processes.
• Data & Imagery Services: Advise on best practices for data services, imagery services, Portal management, and enterprise geodatabases.
• Security & System Monitoring: Perform security checks, system health checks, and implement scheduled maintenance tasks.
• Client Training: Lead technical trainings, develop standard operating procedures, and create demo materials to enhance client GIS proficiency.

Technical Skills

• Expertise with ArcGIS Enterprise installation, configuration, updates, system patching, license renewals, and troubleshooting.
• Proficiency with the ArcGIS ecosystem (ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro workflows).
• Experience with ArcGIS Server roles (Hosting, Image, GeoEvent) and system architecture patterns (multi-machine, cloud, hybrid, high-availability).
• Automation experience using ArcGIS API for Python or command-line scripting tools is a plus.
• Excellent communication skills to explain complex technical concepts to both technical and non-technical audiences.

Required Qualifications

• Bachelor’s degree in Computer Science, Geographic Information Systems (GIS), Information Technology, or a related field (or equivalent experience).
• Minimum 4+ years of hands-on experience in GIS system administration, with a focus on ArcGIS Enterprise support.
• Strong understanding of the ArcGIS ecosystem, system architecture, and GIS best practices.
• Collaborative work ethic with the ability to handle multiple projects and clients.
• Excellent problem-solving, interpersonal, and organizational skills.