Attri AI

Privacy Policy

Welcome to gen.attri.ai. Your privacy is important to us, and we have crafted this Privacy Policy to elucidate how we gather, employ, and divulge information when you engage with our services. This policy outlines the data we handle and our methods of handling it.

Updated on: 03 May, 2024

Information You Provide:

Users can grant us access to their Google Drive folder by providing the necessary details. Additionally, they may furnish us with their email address and other pertinent information required to access and utilize our services.

Automated Information Collection

With our sign-in process, we will get details of your Gmail profile like name, image, and email address for our account creation process.

How We Use Information

We utilize the collected information for the following purposes:

Processing Prompt Query

With our sign-in process, we will get details of your Gmail profile like name, image, and email address for our account creation process.

Storing Responses

We store uploaded knowledge base data and fetched Google Drive documents data within our system.

Data Retention Policy

We store your knowledge base data in a database and your Google access tokens and personal information like name, email address, and tokens are kept until deleted.

Access to Personal Information

The user Setting page allows user to update their details like names and other personal information. The data will be kept until we get any request for deletion.

Knowledge Base data

Data uploaded for the chatbot for knowledge base purposes stays their until user delete the data. Knowledge base data is not shared among user and its specific to the user and the team in which its shared and only the creator has right to delete the documents.

Your use of the Services

We keep track of certain information about you when you visit and interact with any of our Services. This information includes:

  • The features you use

  • The links you click on

  • The type, size, and file names of attachments you upload to the Services

  • Frequently used search terms

  • How you interact with others on the Services. We also collect information about the teams and people you work with and

  • How you work with them, such as who you collaborate with and communicate with most frequently.

How We Share Information

We may share the collected information with the following entities:

OpenAI

We send contextual data to OpenAI for AI processing. Per OpenAI's data usage policies, data submitted through their API will not be used to train or improve models, and it will be retained for a maximum of 30 days for abuse and misuse monitoring unless otherwise required by law.

Cookies and Other Tracking Technologies

We and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognise you across different Services and devices.

Data Security

We implement suitable security measures to safeguard your information. However, no transmission or storage method is entirely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our services may include chatbot response containing links to third-party websites. These links are fetched from the knowledge base uploaded and are not under our control. We disclaim responsibility for the content, privacy policies, or practices of any third-party websites linked in the emails. Your access to these sites is at your own risk, and we encourage you to review their privacy policies before interacting with them.

Notice to End Users

Many of our products are intended for use by organisations. Where the Services are made available to you through an organisation (e.g., your employer), that organisation is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organisation’s policies. We are not responsible for the privacy or security practices of an administrator’s organisation, which may be different than this policy.

  • Administrators are able to:

  • Require you to reset your account password

  • Restrict, suspend, or terminate your access to the Services

  • Access information in and about your account

  • Access or retain information stored as part of your account

  • In some cases, administrators can also:

  • Restrict, suspend, or terminate your account access

  • Change the email address associated with your account

  • Change your information, including profile information

  • Restrict your ability to edit, restrict, modify, or delete information

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, and significant alterations in the way we handle personal information will be communicated to you.

Contact Us

For questions or concerns about our Privacy Policy, please contact us at: hello@attri.ai.